Prepaid Maintenance
Definition
A plan that locks in future routine service costs at today's pricing.
Why It Matters
Prepaid maintenance protects customers from rising service costs and ensures they maintain their vehicle properly. It also drives service retention and builds customer loyalty.
Examples
- A 5-year prepaid maintenance plan covers oil changes, tire rotations, and inspections
- Customers save 15-30% compared to paying for each service individually
Related Terms
VSC (Vehicle Service Contract)
An agreement that covers mechanical and electrical breakdowns beyond the manufacturer's warranty.
Tire & Wheel Protection
Coverage for repair or replacement of tires and wheels damaged by road hazards.
PRU (Products Per Retail Unit)
The average number of F&I products sold per vehicle, calculated by dividing total products sold by total retail units delivered. A PRU of 2.0 means you are selling an average of 2 products per car.